Compliance Request

We at Cuttlefish prioritize protecting your private information and your clients’ private information. For more information, please refer to Security, Privacy Policy, and Acceptable Use Policy.

Data and/or asset theft are, unfortunately, a reality within the finance industry, and Cuttlefish does everything within its power to help you protect that data and those assets.  Cuttlefish provides system security features such as:

  • Custom user permissions with roles
  • Two factor authentication for all users (2FA)
  • System logs that captures activity of each user
  • Data sharing controls for all users

If you believe your Cuttlefish platform has been accessed without your knowledge, or you believe your data within your Cuttlefish platform has been compromised, please fill out the compliance request form below, and the following steps will be taken:

  1. Your compliance request will instantly provide you with a compliance request ID via auto email to your inbox. Please reference this ID for future inquiries.
  2. Your compliance request will instantly notify the Cuttlefish compliance department and other relative Cuttlefish team members.
  3. Your compliance request within 24 hours will go into the status of “Compliance Request Under Investigation”. This means Cuttlefish team members are currently investigating your compliance inquiry.
  4. If Cuttlefish team members have any questions regarding your compliance request, they will contact you directly.
  5. Cuttlefish will provide a report with its findings on that investigation.

Cuttlefish Contact Information

Address
1900 E Golf Road Suite 550 Schaumburg IL 60173

Phone
(888) 841-7188

Email
info@cuttlefishpayments.com

Submit a Request